Looking for referrals to Incident Management, ITSM jobs
Anonymous author | 4d
BCA graduate, currently working in Cognizant Technology Solutions with an experience of 3 years in Incident management. Also pursuing an MBA in Operations Management.
Skills : Incident Management (ITSM), Manage customer expectations, Data processing and Document control, Application performance management tools (Dynatrace), Strong verbal & written communication skills, Strong analytical, problem-solving, and debugging skills, Flexible schedule and will adapt quickly, Proficient with major Microsoft applications, Basic knowledge on ASP.NET, SQL , JIRA & OpenShift